Refund & Returns Policy

At Trapstar Hoodie, customer satisfaction is our priority. We want you to shop with confidence, knowing that if you’re not completely satisfied with your purchase, we’re here to help.

Please read our Refund & Returns Policy carefully before requesting a return, exchange, or refund.

Return Eligibility

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return, your item must:

  • Be returned within 30 days of delivery.
  • Be unused, unworn, and unwashed.
  • Be in its original condition with all tags attached.
  • Be returned in the original packaging whenever possible.

Items that show signs of wear, damage caused by the customer, or are returned after the 30-day return period may not be eligible for a refund or exchange.

Free Returns

We proudly offer FREE returns for all eligible orders shipped within the United States.

Once your return request is approved, we will provide instructions for returning your item at no additional cost.

Free Exchanges

If you received the wrong size or would like to exchange your item for another available size or product, we offer FREE exchanges within 30 days of delivery.

Exchanges are subject to product availability. If your requested item is unavailable, we will issue a refund instead.

Refund Process

After we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If your return is approved:

  • Your refund will be processed within 7 business days.
  • Refunds will be issued to your original payment method.
  • Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

We will review your request and provide a replacement, exchange, or full refund at no additional cost.

Non-Returnable Items

The following items cannot be returned:

  • Products that have been worn, washed, or altered.
  • Items damaged due to misuse or improper care.
  • Products returned after the 30-day return period.

Shipping Policy

At this time, Trapstar Hoodie ships exclusively within the United States. We do not offer international shipping.

How to Start a Return

To request a return, exchange, or refund, please contact our customer support team with your order number and reason for the request.

Email: Support@trapstarhoodie.us

Our support team will respond with return instructions and assist you throughout the process.

Policy Updates

We reserve the right to modify this Refund & Returns Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

Thank you for shopping with Trapstar Hoodie. We appreciate your trust and are committed to providing a smooth and worry-free shopping experience.